Omniki.Survey rendered a valuable insight into whether Indonesians, Saudi Arabians and UAE residents believed Inditex brands covered their fashion needs. Thus, a substantial number of respondents (23,9% in Indonesia, 18,7% in Saudi Arabia, and 16,6% in the UAE) claimed that Inditex brands failed to address their fashion needs with people living in the UAE being more complementary towards Inditex’s ability to cater to their needs than in Indonesia and Saudi Arabia where the respondents — 58,3% and 50% respectively — felt Inditex brands did not quite live up to their fashion expectations.
We believe the stakeholder groups that fell into the category of non-shoppers should be explored further to establish actual reasons that deter them from choosing Inditex brands — whether it is due to people practising mindful consumption, or people being price-sensitive, or some other reason.